Job Description
DUTIES AND RESPONSIBILITIES - Adheres to all departmental and property policies and procedures regarding guest service standards.
- Responsible for providing a constant supply of clean linens for the entire hotel.
- May be responsible for cleaning hotel guests' personal items.
- Ensures work area is neat and orderly
- Sorts, washes, dries, folds, and stores linens according to established procedures.
- Sweeps and cleans work area and cleans/mops restrooms.
- Performs routine maintenance on the laundry equipment, such as cleaning dryer traps and greasing flat ironer.
- Maintains production output according to level of room occupancy.
- Assists vendors who, as part of their service, perform inspections and tests of cleaning agents and operations.
- Counts and processes reclaimed items.
- Weighs and counts all received linen.
- Keeps accurate records of delivered and received linen counts from all receiving departments; maintains daily worksheets.
- Maintains strict confidentiality in all company matters
- Delivers quality products, and service that meets the guest needs
- Works in a clean, sanitary, safe, and organized manner abiding by all health and safety regulations
- Maintains a professional appearance and acts as a role model according to the established grooming and appearance policy.
- Stay informed on department and property knowledge and promotions
- Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS - Previous casino/hotel industry experience preferred but not required.
- High school diploma or general education degree (GED) preferred but not required
- Must present a well-groomed appearance
- Must perform duties with a sense of urgency
- Must be able to work as a team with other employees
- Six months of previous cleaning and laundry experience preferred.
- Must have effective written and verbal communication skills
- Basic understanding of computerized systems.
- Ability to effectively and efficiently move around work area.
- Ability to use all equipment associated with the position
- Ability to inspect laundry items, maintain inventory control and perform all associated recordkeeping.
- Must have ability to stand and/or walk for up to 8 hours per shift.
- Requires the ability to twist and lift up to 50 pounds, and push/pull loads of up to 100 pounds, so as to be able to load, wash, and store laundry items.
- Ability to sustain a high level of confidentiality and professionalism.
- Ability to maintain a high level of energy.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail oriented
- Applicants should possess exceptions interpersonal and communication skills
- Must be at least 21 years of age.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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