CALL CENTER AGENT Job at SportsMED Orthopaedic Specialist, INC, Huntsville, AL

  • SportsMED Orthopaedic Specialist, INC
  • Huntsville, AL

Job Description

Job Description

Job Description

As a key member of our front-line team, you will handle incoming calls from patients, assist with appointment scheduling, answer inquiries about services, and ensure a high level of patient satisfaction. Your role is crucial in creating a positive first impression and ensuring smooth communication between patients and clinical staff.

Responsibilities:

  • Answer high-volume inbound calls in a courteous and timely manner
  • Schedule, reschedule, and cancel appointments using the Practice EMR
  • Provide accurate information regarding the services offered
  • Route calls to appropriate departments
  • Maintain HIPAA compliance at all times
  • Document records of patient interactions
  • Assist with outbound calls to referral patients
  • Other duties as assigned

Please note this position does require you to be seated at your desk for the majority of your work day. There is a 1 hour unpaid lunch break, and the schedule for this role is 7:45a-5p, Monday thru Friday.

Job Type: Full-time, In-Person

Job Tags

Similar Jobs

Red Gate

Program Protection & Physical Security Specialist Job at Red Gate

DescriptionProtecting a globally distributed secure network is about more than the network itself: the facilities, infrastructure...  .... The Red Gate Group is seeking a Program Protection & Physical Security Specialist to provide comprehensive oversight of physical security... 

Apple Centra

Bartender Job at Apple Centra

 ...Bartender Applebee's Neighborhood Grill + Bar serves as America's kitchen table, offering guests a lively dining experience that combines...  ...locations and counting, what was once a popular neighborhood restaurant has grown to become one of the world's largest casual dining... 

PwC

PwC Private - Audit Senior Associate Job at PwC

 ...ApplicableSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryAt PwC, our people in audit and assurance focus on providing independent and objective...  ...companies and pilot new firm technology. As a Senior Associate you are responsible for analyzing complex problems,... 

Nogigiddy

(Remote) - Virtual Assistant - 18.00 - 21.00/hour Job at Nogigiddy

 ...Description Job Description: Enjoy the flexibility of working part-time from home with a leading virtual assistant provider. You can have a meaningful career working from home part-time while being present and available for loved ones, too. We are looking for highly... 

StretchLab

Yoga / Pilates Instructor - Flexologist Job at StretchLab

 ...NASM, ACE, NSCA, ACSM, ISSA), orCurrent license/certification (PT/PTA, Athletic Trainer, Massage Therapist, Chiropractor, Yoga/Pilates/Barre Instructor)Applicants with strong movement backgrounds (such as dance or similar training) are also encouraged to apply.Must be...